Frequently Asked Questions

Registrations and Submissions

When does the Graceville Art Festival run?

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From Thursday 20 to Sunday 23 June 2024.

When do I need to send my submission application by?

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By no later than Thursday 23 May.  Either online via the website, or you can print the submission form and email it to [email protected].

What artwork can I display?

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Artwork can be anything creative such as sculptures, pottery, jewellery, sculpture, photography, woodworking, painting and drawing.

How much does it cost to exhibit at the festival?

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Exhibiting is free with a one panel or one table limit per artist.  You can choose to either display only, or display and sell your works at the festival and online via our shop for a limited time.

When do I need to register for a workshop?

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You can apply to participate in one or multiple workshops up to Friday 7 June.  Spots will go quickly so we recommend you register/apply as soon as possible.

If you need to cancel your participation in any of our workshops please email [email protected]

What is the cost for a workshop?

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We ask that you pay $5 for each of your chosen workshop/s.  Payment can be made by cash or EFTPOS at the desk in the exhibition hall - a ticket will then be issued for entry.

Why do you need to know my age when I register for a workshop?

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Our workshops cater to specific age groups and age limits apply for our workshops which are shown on the events page and when selecting the workshop you want to attend.  

Exhibiting

What options are available for selling my art work?

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If you choose to sell your artwork, it will be available for sale both online and at the Art Festival.

Once we have received your piece/s, a photo plus details from your submission will be added to our online shop.  If unsold online, it will also be available for sale during the Art Festival.

What sort of display space is there?

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Depending on the number of items you wish to display you will either share a panel, or be provided with a panel to display your works.

Available panel sizes are 1840mm x 1220mm or 2750mm x 1220mm.  Please specify your preference when you submit details of your pieces.

For artists displaying sculptures, pottery, jewellery, woodwork pieces etc please select your requirement for a table during the submit details process.

The maximum space available is 1 panel per artist.  Artists are required to map out their artwork display for hanging.  A diagram needs to be attached when delivering your artwork to Graceville.

Do paintings and drawings need to be mounted or framed?

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Yes - all paintings and drawings must be either framed or mounted and be ready to hang with D-hooks or wire.

Do I need to label my artwork?

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Yes, all artwork must be labelled on both the back of the artwork and on the packaging with the artist's name, bio, title, medium and artistic explanation.  We recommend printing your confirmation of submission email which will contain these details.  Do be sure to remove your bank account details from your labelling.

When/where do you need my artwork delivered?

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All labelled artworks must be wrapped and delivered to Graceville Centre Reception at 5 Sydney St NAMBOUR (across the road from St Lukes Lutheran Church) between Wednesday 29 May to Friday 31 May 7am to 4pm.  Late entries/deliveries may not be able to be displayed.

When can I collect any unsold artwork?

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You are required to collect any unsold artwork from St Lukes Church at 10 Sydney St between 12noon to 2pm on Sunday 23 June or 11am to 2pm on Monday 24 June.  Or from Graceville Centre Reception, 5 Sydney St NAMBOUR (across the road from the Church) Tuesday 25 to Friday 28 June between 8am-4pm.

How long will my artwork be available for sale online?

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Your artwork will be displayed online once we receive your piece until it is sold or until the end of the Art Festival.

What are the specifications if I upload a photo of my artwork?

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Please photograph your piece/s with a white background in natural light.  Images should be square, ie 600px x 600px with a maximum file size of 3mb.

We may need to crop and resize your images or re-photograph your artwork once received, to fit the file format of the online store.

I haven't provided a photo of my artwork with my submission, is that okay?

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That's fine.  We will take photos of your piece/s when you deliver them to us.

Purchases and Payments

Do I have to pay GST if I sell any of my artworks?

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If you are an individual and not registered for GST - no.  However, before we can make payment to you for any sales, you will need to complete an ATO Statement by a Supplier.  Instructions can be found here.  You can print and complete this form, then either scan or take a photo of the form and email it to [email protected].  Most of our artists select the box that the supply of artwork is wholly of a private or domestic nature (from the supplier's perspective). 

Do you charge commission if I sell my artwork?

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Yes, we charge 10% commission on all sales.  This will be deducted from any payments owing to you for artworks sold during the event.

Why do you need my bank account details?

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We need your bank account details in order to pay you (less our 10% commission) for any pieces you sell.  You can provide these when submitting details of our artwork/s, via email when submitting details of your artwork or after you have sold any artwork*.  We require all bank details in writing, we cannot accept details verbally.  Payments for sold artworks will be processed into nominated bank accounts generally within 3 weeks of the event ending.

Please refer to our privacy policy for details on the security of your personal information..

In the event that incorrect bank account details are provided to us, we cannot reverse direct credits and payments for sold items will be forfeited.

*  If you provide bank details after your artwork is sold, please note that payment may be delayed.

Are my purchases/payments a tax-deductible donation?

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A tax-deductible donation is any donation over $2 that was not given in exchange for goods or services.  Examples of payments that are not tax-deductible include:

  • Registration fees
  • Purchases of raffle tickets
  • The cost of attending fundraising 
  • Any funds donated from outside of Australia

Therefore, payment for artworks, registration, raffles & events is not tax-deductible.

I've purchased an Artwork, what happens now?

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If you purchased at the Festival your purchase will be available for collection from St Lukes Lutheran Church after the exhibition closes on Sunday 23 June between 12noon to 2pm or Monday 24 June between 11am to 2pm.  Or from Graceville Centre Reception, 5 Sydney St NAMBOUR (across the road from St Lukes Lutheran Church) Tuesday 25 to Friday 28 June between 8am to 4pm - please bring proof of purchase with you.

If you have purchased online, your purchased piece will be displayed at the exhibition and depending on which option you choose, will either be dispatched to you via TNT/Fedex couriers or you may choose to collect from us after the festival finishes.  To purchase delivery, please select the Freight/Delivery item showing in the shop and add this to your cart.  The delivery fee of $25 is per item - please see the shop page for more details.

How will my payment/s to the Graceville Art Festival appear on my bank statement?

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Any donations or payments you make will appear as Lutheran Church of Australia Queensland District on your bank statement.  This is because the Graceville Art Festival is being managed by Lutheran Services (Graceville Centre).  Lutheran Services is the community services arm of the Lutheran Church of Australia Queensland District.

How do I pay and do I get a receipt?

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We prefer you pay for raffles and artwork via this website.  We use the Stripe payment gateway, used by millions of companies worldwide.  Further information on their security can be found here.

Receipts will be automatically generated for all payments made.

Do I get tickets for entry to workshops and for raffles?

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For entry to workshops, please present your confirmation email at the desk in the exhibition hall - you will receive an entry ticket once payment has been made.  For raffle ticket purchases, your online raffle ticket purchase, tickets/numbers will be emailed to you.

What is your refund policy?

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We are acting as the intermediary between our artists and purchasers and any transactions constitute a private sale.  We and/or the artists do not offer refunds on any purchases.

Private sales

Most consumer guarantees don't apply to one-off sales between 2 people, where the seller isn't running a business.  Examples include sales at a garage sale or fete, or individuals selling through online marketplaces like Gumtree or Facebook Marketplace.

However, the following consumer guarantees do apply to these private sales:

  • title to the product
  • undisturbed possession
  • no hidden debts or charges

For further details, please refer to the ACCC website. 

General

Where does all the money raised go?

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All funds raised by the Graceville Art Festival helps fund creative programs and community participation for our clients.

Is the Graceville Art Festival website secure?

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The Graceville Art Festival website uses SSL technology to encrypt your personal data when it is transferred from your browser to the website. Your personal details are protected on our services, which are PCI DSS (Payment Card Industry Data Security Standard) compliant. We never store any credit card details on our servers.

We use the Stripe payment gateway, used by millions of companies worldwide.  Further information on their security can be found here.

What happens if my artwork is lost or damaged?

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Lutheran Church of Australia Queensland District accept no responsibility for damage or loss thereof for any artwork or personal belongings of festival attendees and exhibitors.  We recommend private insurance for any such eventuality.

How does the raffle work?

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Please refer to our raffle terms and conditions for details on purchasing tickets and how winners are drawn.

Who operates Graceville Art Festival?

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The promoter of this event is Lutheran Church of Australia Queensland District ARBN 051 602 996 (incorporated in Queensland) trading as Lutheran Services ABN 47 291 464 804.  The Lutheran Church of Australia Queensland District is a registered charity, is Tax Exempt and a registered Deductible Gift Recipient.  All donations over $2.00 are tax deductible.  Graceville Art Festival and Lutheran Services logos are trademarks of Lutheran Church of Australia Queensland District.